Last updated: June 19, 2026
This Refund Policy explains how Vaishnavi Services handles refunds related to our home appliance repair services in Aurangabad. Since our offering is a service rather than a physical product, refunds are assessed on a case-by-case basis as described below.
The visit or diagnosis charge collected at the time of inspection is generally non-refundable once the technician has visited and diagnosed the appliance, since this covers the technician's time and travel. If you choose not to proceed with the repair after diagnosis, this charge is not adjusted further.
If a repair carried out by us fails due to our workmanship within the warranty period mentioned on your service bill, we will first attempt to re-repair the appliance at no additional labour cost. A refund of the repair labour charge may be considered only if we are unable to resolve the same issue after a reasonable number of attempts.
Spare parts that have been fitted and used in your appliance are not eligible for refund, except where the part itself is found to be defective within the applicable warranty period, in which case it will be replaced free of cost.
To raise a refund-related concern, contact us with your service bill or booking reference, the date of service, and a description of the issue, via phone, WhatsApp, or email.
Where a refund is approved, it will be processed within 7–10 business days to the original mode of payment, or as otherwise mutually agreed.
